Privacy Policy

Last Updated: January 20, 2025

1. WHO WE ARE

Sir Quote is an AI-powered SMS service that helps plumbing contractors generate accurate sewer line replacement quotes. We are operated by Adam's Plumbing, located in Mobile, Alabama.

2. INFORMATION WE COLLECT

We collect the following information when you use our service:

• Phone number (to send quotes via SMS)
• Job details you provide (sewer line length, depth, concrete, landscaping, utilities)
• Message conversation history
• Usage data (when quotes are requested, quote preferences)

3. HOW WE USE YOUR INFORMATION

We use your information solely to:

• Provide sewer line replacement pricing quotes via SMS
• Improve our quote accuracy and service quality
• Communicate with you about your quote requests
• Provide customer support

4. DATA SHARING

We do NOT sell, rent, or share your personal information with third parties except:

• SMS delivery via Twilio (our messaging service provider)
• AI processing via Anthropic/Voiceflow (our quote generation platform)
• As required by law or legal process

5. DATA SECURITY

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. DATA RETENTION

We retain your phone number and quote history for 12 months to improve our service, then automatically delete it. You may request earlier deletion.

7. YOUR RIGHTS

You have the right to:

• Opt out of SMS messages at any time (reply STOP to any message)
• Request deletion of your data (email support@sirquote.com)
• Access your data (email support@sirquote.com)
• Request correction of inaccurate data

8. SMS MESSAGING

By texting our number, you provide express consent to receive automated SMS messages containing quote information and follow-up questions. Standard message and data rates may apply. Reply STOP at any time to opt out.

9. CHILDREN'S PRIVACY

Our service is not intended for individuals under 18. We do not knowingly collect information from minors.

10. CALIFORNIA RESIDENTS (CCPA)

California residents have additional rights under CCPA. Contact us to exercise these rights.

11. CHANGES TO THIS POLICY

We may update this policy periodically. Continued use of our service constitutes acceptance of changes.

12. CONTACT US

Email: support@sirquote.com
Address: Mobile, AL

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